Whether our clients are looking to have emergency support on hand or want on-going proactive support, Actemium Canada offers a flexible service option. Our experts have experience across full systems and applications, including legacy ones. We provide capacity and professionalism whilst also excelling in delivering the highest quality service, flexibility, and responsiveness of a local independent. We collaborate with companies, resolving their issues quickly, while working with them to prevent future issues and make any needed improvements.
Why 24/7 Service?
Alarm! System Failure! Our clients provide essential services and can’t afford downtime. It can affect not only their bottom line and reputation, but the lives and livelihoods of many. Based on our clients’ systems and needs, we’ll create a customized support plan designed to resolve issues quickly, whether on-site or remotely, and that meets their budget and security needs. We also help them build preventative maintenance plans to help limit the risk of downtime altogether, including periodic software/firmware updates, disaster recovery planning and remote monitoring.
Project Lifecycle Services
Our 24/7 services include those required for any stage of a project.
- Quick diagnosis and fault resolution
- Reduced costs and length of system downtime
- At-the-ready engineers who maintain latest solutions training, credentials and certifications
- Cost-effective, dedicated team only when you need them
- Local, personalised support
- Reduced strain on your personnel to always be on-call
- A guaranteed rapid response time
- Troubleshooting that starts immediately