Senior Client Manager 

Position Status: Full Time Permanent
Location: Mississauga, ON and On-Site
Reporting To: Business Unit Manager

Are you someone who thrives on creative problem solving and enjoys working alongside others who share your goals to achieve success as a team? ActemiumToronto Summa is an established leader in water, wastewater, controls integration, project management, and engineering services for a wide range of clients in a variety of industries. The main industries we support include Water, Wastewater, Food & Beverage, Brewing, Life Sciences, and emerging technologies. This is a full-time permanent role reporting directly to the Business Unit Manager.

Responsibilities 

The Client Manager will lead business development initiatives within the municipal sector, including engagement with consulting partners. This role is accountable for ensuring that project management team deliverables are completed safely, on schedule, within budget, and in alignment with defined project scope. The successful candidate will demonstrate the ability to work independently, taking initiative to drive projects forward while seeking opportunities for growth, variety, and continuous professional development. Responsibilities include supporting business development efforts across Southern Ontario, with potential project work extending throughout Canada. The ideal candidate is hands-on, adaptable, and capable of leading, managing and influencing change across diverse organizational environments. Regular travel to client sites is required, and candidates must be comfortable working on-site for varying durations.  

The primary responsibilities of the role will be but are not limited to: 

• Support the project team to complete life cycle project management of multiple projects. 
• Gather project requirements based on requests and information that have been provided by the customer.  
• Municipal water and wastewater business development and customer focus, within the System Integration Industry.  
• Establish design specifications with conceptual design parameters. Participate and coordinate meetings with the customer to outline solutions and finalizethe complete scope. 
• Clarify project deliverables, solidify the outcome of the project: i.e., what hardware / software will be in place; what technical requirements need to be met, etc. 
• Develop project budgets in collaboration with clients, securing formal approval for capital investment funds. This includes compiling and evaluating cost estimates from third-party vendors and contractors to ensure accuracy and financial prudence. 
• Lead the development and governance of comprehensive, end to end projects, schedules, establishing and refining the core framework of critical tasks, timelines, and milestones deliverables to ensure alignment with strategic project objectives.  
• Provide senior level  leadership in the development of RFQ’s, by offering both technical and commercial guidance to clients and their procurement teams to drive effective and competitive sourcing outcomes. 
• Provide oversight and direction to Project Managers on installation activities including coordinating equipment delivery schedules, development and execution of installation plans, and monitoring of overall project timelines. Ensure alignment with project milestones by managing and updating project plans, while communicating progress, risks, and changes to all stakeholders.

Requirements

• Bachelor’s degree or Diploma in Electrical/Instrumentation Technology.
• 10+ years of automation experience within the water/wastewater and/or industrial sectors.
• SCADA and PLC experience within the automation industry. 
• Strong knowledge of Electrical Instrumentation  
• Demonstrates strong analytical capability with the judgement to engage at both a strategic and technical level, including proactively investigating issues, diagnosing root causes, and guidelines effective resolutions.  
• Excellent English communication skills (verbal and written) 
• Exceptional project, time, and priority management skills 
• Strong leadership, negotiation, meeting facilitation, and conflict resolution skills. 
• Ability to effectively interact with and communicate to all levels of a municipal project delivery organization. 
• General understanding of regulatory requirements for electrical and safety systems i.e., CSA, ESA, etc. 
• Good comprehension of construction work and its safety requirements 
• Ability to work with a local team of professionals internally and externally to ensure the execution of customer projects is successfully completed to the customer’s satisfaction.   
• Valid G class driver’s license and personal transportation to travel to customer job sites.

Beneficial Qualifications

• CRM (Customer Relationship Management) certificate
• Experience working with SAP and SharePoint

About Your Working Environment

• Will be required to wear protective equipment in designated areas such as hard hat, safety glasses, hearing protection, and steel-toed safety boots. 
• May be exposed to cold, heat and humidity, loud noise levels, and dust. 
• Manual dexterity is required to use desktop computers and peripherals.  
• Travel within the GTA and  Southern Ontario. 

Compensation

Base pay: $110,000 – $120,000. The final compensation offered will be determined based on the candidate’s level of experience, skills and qualifications. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Statement Regarding Job Vacancy: This position is a vacant position, created to support current and ongoing project needs.

Recruitment Process & Feedback Timeline: While we appreciate your interest in obtaining employment with McRae Integration Ltd. (doing business as Actemium), only those selected for an interview will be contacted.

Candidates who are contacted for an interview will receive feedback on their interview status within a maximum of 45 days from the date of their most recent interview stage.  

Send resumes to: Mcraeinfo@actemium.com